Payments on Hold

New Member
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Your payouts from Shopify Payments are on hold while we review your account

Contact Support for next steps on this standard review. This hold does not prevent your customers from checking out.

Hi, have just opened the account today and was greeted with this message. As I am new on Shopify, is this standard procedure and approximately how long does it take to process?

Have not paid the subscription yet and am still under trial.

Many Thanks in advance