Paymeny options not appearing

New Member
1 0 0

Hi !

I'm new to Shopify and recently created a store. But the credit card options are not appearing as an option in my payment section! I'm so frustrated, I've watched videos and read up answers on the help site but can't see what I'm doing wrong. I've activated Shopify payments but all that shows is Paypal! Can anyone help?

Shopify Staff
Shopify Staff
414 51 69

Hi, @Heidi19


Helen here from Shopify Support. I’m here to help!


Could you please share a screenshot of what the payments page of your checkout currently looks like? 


Alternatively, please let me know your domain name so that I can test this out from my end to see what you are experiencing. It will give me a better idea of what the issue is and how we can go about troubleshooting this for you.



Helen | Social Care @ Shopify
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