Payout on hold

New Member
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I'm running a drop shipping business for about 4 year now and i just started a new one with shopify, first i really liked the platform, payout in time, costumers were happy about the products and the new website and everything... well that didn't last long, after a while shopify send me an email that my business has been identified as presenting an "elevated level of risk " for customer. and now they are holding my fund for 90 days. After i contacted the shopify support team about the issue they told me that they can not share the detail about my account for security reasons. I'm really disappointed specially i'm new on this platform, not a really good impression. My ticket is 17470444