Pickup fulfillment - how to partial fulfill

Richie_Ramone
New Member
6 0 0

Hi there,

I have many customers that order multiple items at once for instore pickup.
Some of the order are Preorders but they come in to collect what is currently available, whilst waiting for the Preorder items to arrive.
They often say they didn't receive any notification that even part of their order is ready. This is because there is no way to split or partially fulfill a pickup order.

It's frustrating because I would like to be able to notify them that at least some of their order is ready and perhaps they will come and spend on other items instore.
The only way I have been able to keep track of what has been collected by the is editing in the Notes section = bulky and plenty of room for error!

Does Shopify have any plans to provide the ability to do this, or is there an existing Feature Request?

Richie


0 Likes
Edward-Newgate
Navigator
505 21 60

Hi @Richie_Ramone 

If you want to partially fulfill an order, you can follow this guide, it will tell you how to.

Hope it helps!

Was my reply helpful? Click Like or Mark it as an Accepted Solution to let me know!
0 Likes
Richie_Ramone
New Member
6 0 0

No, that is for fulfilling orders that are to be shipped.
I'm specifically looking for how to do this for PICKUP orders (please note subject title) and, although I appreciate your attempt at helping, your answer is not the solution.

0 Likes