Pictures dont show up anymore

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New Member
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Hey guys 

I really need your help asap. In my store a lot of Pictures dont show up anymore. Just a Blue Questionmark & the meta description. Can anyone help me?

www.KitesurfingOfficial.com

Thanks,

Philip

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Shopify Staff
Shopify Staff
577 41 98

Hello, @PhilipO!

Karlie here from the Shopify Support Team! Can you tell me when this issue first occurred? Have you recently downloaded any apps or made any theme changes that could have resulted in the issue you're having with your images? What we can do is take this conversation to email so that I can escalate this issue up to our theme team for you - are you okay if I email the email address associated with your Shopify Forums account?

Looking forward to hearing back from you! 

 

*Karlie* | Social Care @ Shopify
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hey
Yeah! Please just email me
Thanks
Philip
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Shopify Staff
Shopify Staff
577 41 98

Hey, Philip!

Karlie again! I've gone ahead and sent you an email. You should see it in your inbox for the email address attached to your Shopify Forums account. Be sure to reply back to that email so we can continue working on this issue together. 

 

*Karlie* | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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