Pixel tracking problem

ray_yin
New Member
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Hi i just set up a brand new store and started running PPE ads for 2 days.

I have checked with fb support that my pixel and conversions API are properly installed.

However, I got plenty of conversion events(from ATC, IC to Purchase) reported in fb ads manager and pixel events manger. While actually none of those are real conversion events as i can see nothing from shopify back end..

Just wonder if anyone know why this happened and how to resolve this..Thanks a lot for your strong support.

pixel issue.png

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