Hi. I have done these things before on my own and with help but I also have traumatic brain injury so under my current stress levels, I am at a complete loss. I really need someone to be able to walk me through a few issues I need to fix. I used to be able to access support just fine. Why am I unable to now? And its just not something I can pay anyone for.
Sue, can you please share your store URL? Hopefully I can help you.