Please Help!! Sales aren't showing in Shopify today

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New Member
4 0 0

Hi,

Please help! I have been receiving payments today for sales through my website but for some reason the sales aren't showing up in my shopify dashboard and they also are not coming through as emails like they usually do. Is anyone else having this problem? It is going to be a big issue when I try and post all these orders as I can't see what anyone has purchased!!

Thanks

Melissa

 

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Shopify Staff
Shopify Staff
31 0 4

Hi Melissa, 

Jana here from the Shopify Guru team :)

I have reached out to you directly via email, so that we can have a closer look at your orders and account, and see what's happening!

Cheers,

Jana A. | Shopify Guru
support@shopify.com

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New Member
3 0 0

I am having this problem as we speak. This is only my third sale so I really need someone to tell me how to fix this. I'm freaking out here. 

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New Member
3 0 0

hi homie did u find a solution ? im facing the  same problem rn so please 

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