Please Help Wrong Contact Email

New Member
1 0 0

Please help

I am stuck and I have no way of fixing this issue without admin

For some reason,( I have big shoulders so I will take the blame) the email for my shopify sales account is not my email, it is one letter off.....

I have not been into my account since the world issue and now it won't let me in until I verify with my email account.... but there is no such email account as it is one letter off.

Please have admin contact me and help so I can get my shopify store up and running.



Shopify Staff
Shopify Staff
690 68 90

Hey, @Duewy

Ash here from the Shopify team. Welcome to the Shopify Community!

I'm happy to help out with the issue you're facing. In order to amend the email address associated with your account, we'll need to loop in our Account Integrity team to verify you as the store owner. To get started with this process, I've gone ahead and sent you an email to the email address associated with your Shopify Community account. Please reply back to that email, and as soon as I receive your reply we can get the ball rolling right away! 

Ash | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog