Please help me. Shopify newbie. Videos won't display

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Please help.

I've uploaded photos and videos of my products (via the Shopify app) to my products. The videos don't display with the product pictures on my website. Only the photos show. But the videos are there when I log into Shopify, they're just not appearing when I update the buy button. Nothing.

Can't figure it out. Close to tears. Please help me. Thank you.