Please help! remove malware from shopify store!!

ivanmunoz
New Member
2 0 0

We detected a malware software on our site and we can't delete it, you can tell us how remove it?

 

It's a malware called plankjock.com

 

<script type=“text/javascript” async=“” src=“//plankjock.com/20c1f9347f59cf976e.js”></script>


https://plankjock.com/20c1f9347f59cf976e.js

 

Thanks in advance

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Qualitycheck
Shopify Expert
1404 114 220

Hi @ivanmunoz 

 

It could be inserted via some app as Shopify usually doesn't have any malware.

Please provide your website URL and also list of apps that have been installed.

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Rachel3
New Member
6 0 0

I'm having this same issue from the same source. I can remove the code on a listing itself to get rid of the scam pop-up, but it keeps coming back. Shopify has done NOTHING to help with this issue.

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