Price changed on ali express without me knowing. My first order

Anonymous
Not applicable
1632 0 0

Good day 

I need some advice guys, I got my first order today as excited as I was, however when I went to process my order from Aliexpress the price was raised to $52.27 and its $52.99 on my site...When I imported my items to the site it was $33.98 what was suppose to be a profit turn just a sale. Did any one experience this, and if so is there a way I can know when prices are changing? Do prices just change like that on Aliexpress?   

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Elle
Shopify Staff
Shopify Staff
1030 76 166

Hi, @Anonymous 


Elle here from Shopify.

 

When using Oberlo, there are options within your Store Settings you can configure for when the price of a product changes on the suppliers side. Suppliers can change their pricing from time to time without notice.

 

Here is an excerpt from Oberlo's guide on Settings: Store Settings:

 

If your prices have changed, then you will need to disable this setting so in the future, your prices remain the same!

 

Hope this helps clear things up! Please let me know if you have any other questions. 

 

Cheers,
Elle

Elle | Social Care @ Shopify 
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MrSmirks
New Member
3 0 0

Hey so I've been setting up my store and I priced everything out on Ali Express and when I added them to my store they were a different price?

Now when I was pricing everything I used the discount price they showed but in my store it was showing the reg. price should I be pricing everything at the reg. price or are those discounted prices going to show up at some point before the store launches or are those discounted prices just for the buy now option?

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Elle
Shopify Staff
Shopify Staff
1030 76 166

Hi, @MrSmirks 

Happy to look into this for you! Can you please share a screenshot / link to clarify the two prices you are referring to? 

Thank you!

Elle | Social Care @ Shopify 
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MrSmirks
New Member
3 0 0

Capture.PNGCapture 1.PNG

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Elle
Shopify Staff
Shopify Staff
1030 76 166

Thanks for the screenshot, @MrSmirks 

It looks like you have a new user bonus on AliExpress! 

Currently, Oberlo will not import any coupons or deals from AliExpress. 

You can learn more about pricing your products in our Oberlo Help Center here. 

Elle | Social Care @ Shopify 
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MrSmirks
New Member
3 0 0

Hey, your welcome, thanks for the help. So does that mean that I'll get that discount until it runs out?

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Elle
Shopify Staff
Shopify Staff
1030 76 166

You're very welcome!

Yes, you will receive the discount when purchasing your items via AliExpress  

Elle | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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