Pricing

DiceGame14
New Member
1 0 0

I have an issue with the pricing on my products I set my products to one price and when my customers come and shop it switches to a whole different prices lower than my selling price. 

for example: I set a product for 35 + 2(taxes)=37

when a customer shops the prices change to to 32+2(taxes)= 34

can you help me understand what is going on?

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Bunty
Tourist
88 20 43

It seems like some currency conversion app or location based pricing is at play. Are you able to share you store URL?

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Dirk
Shopify Staff
Shopify Staff
1058 120 236

Hey, @DiceGame14 

I'd be happy to look into this. But first, could you link me to an example product where you are seeing this discrepancy? What is the expected product price vs what is showing? In these cases, this issue is generally caused by an app such as a currency conversion app, or an app that alters the store based on the user's location (geolocation app, translation apps, etc.)

I'll need to replicate the issue on my end first in order to isolate the exact cause.

Dirk | Social Care @ Shopify 
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