Problem in importing products

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Tourist
3 0 1

Hi!

Needed some help in importing a CSV file to my Shopify store. Though I have uploaded successfully a CSV product file with the same process to another Shopify store, I am not being able to do so for this store.

I am getting the following error.

Please fix the following errors:

Line 2-4: Option value provided for unknown options.

A part of the format products that I want to import is attached with this mail.

Thanks & Regrads,

Rakesh

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Highlighted
Tourist
3 0 1

Hi!

Needed some help in importing a CSV file to my Shopify store. Though I have uploaded successfully a CSV product file with the same process to another Shopify store, I am not being able to do so for this store.

I am getting the following error.

Please fix the following errors:

Line 2-4: Option value provided for unknown options.

A part of the format products that I want to import is attached with this mail.

Thanks & Regrads,

Rakesh

1 Like
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Shopify Partner
289 2 34

Hey, Rakesh!

I see - you have the "Option1 Value" filled in, but your "Option1 Name" is empty. You need to have the Option2 Name column filled in so that Shopify knows what is that option with those values.

Maris
https://excelify.io

Excelify.io | Bulk Import Export Update Migrate | https://excelify.io
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Excursionist
14 0 9

I had the same issue, I have more product images than product variants so i need extra rows.

Than i realized that the first row (header) in the spreadsheet had typos. Instead of "Option 1 Name" i had "Option1 Name" . You need a space before and after the 1.

Fixing the header typos fixed my issue. Good luck

 

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Excursionist
14 0 9

Actually that wasn't a solution. It started uploading but it failed. Now i am getting the "The variant 'Default Title' already exists" error.

Any ideas how to fix this issue without exelify?

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Shopify Partner
18 2 2

I had same problem,

This fixed it. 

Making sure it is Option1 Name

There should be a space.

 

Now you should also make sure if Option1 Value is empty than you do not have a Option1 Name in that row

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New Member
1 0 0

I have submitted CSV file which has more images per varient. As per guidelines I have added hadles for all extra images & also added Variant Inventory Policy  & Variant Fulfillment Service as it was showing error while uploading CSV file. After correcting both errors again getting the error -Option value provided for unknown options.

How to resolve this???

 

Shopify error .png

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