Problem selecting a new domain name

pietrorcc
New Member
1 0 0

Hello, 

When I try to buy my domain through Shopify it tells me:  Address must not contain special characters

What does it means and how do I solve this? 

Thank you! 

0 Likes
June
Shopify Staff
Shopify Staff
167 54 27

Hi @pietrorcc

June here from Shopify.

To clarify, are you seeing this message in regards to your domain name itself, your registrar name, or your physical address?

Currently the only characters that will be supported are a-z, 0-9, and hyphens. Any characters outside of this, including letters with accents, will either be reformatted or produce an error similar to the one you're describing.

Can you try removing any "special characters" and let me know if that does the trick?

June | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog