Problem with facebook shop review

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New Member
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Hello,

 

I am having a similar problem with my Shopify. I am having issues setting up the catalogue because it keeps saying

"

Enable Facebook Shop to make it easier for customers to browse and buy your products.

Your Facebook Shop is in review. You can enable it once it’s approved.

"

I am not sure where to reach out to have this issue looked at. 

 

Kind regards,

Kathrina  

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New Member
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Hi, I also have the same problem. I have applied Facebook shop since at least one month ago, but now is "still in review". Could you help me to check? Thank you so much!

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I'm having the same issue for 3 months I'm waiting to be approved,

then I tried to disconnect and reconnect but it is showing me right now that they could not find the facebook page to connect !!!!

Please help me out 


 

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I am having the same issue. I’ve done all the recommended fixes but it’s stuck. Please help
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We are having the same issue. Our shopify website went offline, so our Facebok Store got disconnected. We reconnected it two weeks agothen  it read your store is in review. This remained for a week and a half and nothing happned. We disconnected this past week and reconnected and its in review again and three days have passed and it still s reading the same. No update, not connection. Could you please help with this?

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Hi Guys. I had the same problem. I was doing everything on Firefox, than I switched to Google Chrome and all conected like magic. Seriously, it took less than 5 minutes to review the store and publish my products.

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S.JPG

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Hi Ann,

 

I waited over a week for facebook to review my shop and nothing happened. I tried re-connecting to facebook shop channel to review my shop again and nothing has happened. Can you help? 

 

Due to this, I cannot sell products on facebook or import my shop to instagram.

 

Thanks,

BC

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New Member
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Hi There - any resolution to this issue?  I have also been waiting a while for this shop review.  In my facebook page the shop is ready to add items - but I'd like to add my collections with Shopify.  I have tried to disconnect and reconnect - still getting the same message that it is being reviewed for approval

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