Problems with instagram/shopify

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i haven’t been able to access my shopify dashboard for days. The shop is still there and i can take sales but i can’t access my account. I can via the app but on desk top it tells me the store is unavailable 

Yesterday i then became banned from using my shopify link on instagram. whether my own url, my store url or using my linktrree that has it on. I can’t send it in messages or post my web address. My shopify store is no longer showing on my instagram. the error messages say the website cannot be used. Wondering if the issue with my dashboard makes the website look unsafe to instagram 


Not sure what to do??