Process orders after paused store

New Member
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I would like to pause my store to upgrade the design. Can I still process any old orders and accept payment after I paused my store? I found the thread but was not able to find an answer to this question.

Thank you for your time!

Shopify Staff
Shopify Staff
203 22 28

Hi, @textiles123!


Rose here from Shopify. Thanks for reaching out!


First off, you can certainly fulfill orders that were processed and paid before putting your store on pause.


The only way to process payments while your store is paused is by manually inputting the payment method through draft orders. An example of this would be to create a draft order and take the payment over the phone. We have a guide to creating draft orders here.


If you are looking to move forward with pausing your store, you can find our step-by-step guide here.


I hope that helps! If you have any other questions, please let me know.




Rose | Social Care @ Shopify 
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