Product Collection Descriptions

New Member
1 0 0

Hi there, 


When we update our Collection descriptions, some pages update and others do not.  Is this a glitch or does anyone know a way around this?



Shopify Staff
Shopify Staff
718 75 129

This is an accepted solution.

Hey, @NatalieRolt!


Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.


This seems very strange. Can I ask what browser you are using at the moment? Shopify currently only supports the latest two versions of all these browsers: 

I find Google Chrome works best with Shopify and avoids little funny glitches. If you are using an up to date version of Chrome and you still notice the problem, would you mind sending a video of you updating the collections so I can take a look at how the admin is behaving on your end? You can use a third party application something like Screencast-O-Matic to do this. Once I can see exactly what is happening we can look at possible causes and help you resolve it.


Speak soon,


Lulu | Social Care @ Shopify
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