Product Images whited out

cgrenfell52
New Member
2 0 1

My product images are whited/faded out. Any fixes?
example.JPG

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Pallavi
Shopify Expert
1112 146 178

Hello There,

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Sophia
Shopify Staff
Shopify Staff
739 52 90

@cgrenfell52 wrote:

My product images are whited/faded out. Any fixes?
example.JPG


Hi, @cgrenfell52!

Sophia here from Shopify.

The product image appears faded here because it is sold out. This is a helpful visual indication for customers to differentiate which products are in stock, as some customers might otherwise miss the "Sold out" text underneath the product title.

If you would prefer to hide out-of-stock products, it is possible to do so either by editing an automated collection's conditions to account for inventory quantities, or by using an inventory management app. Can you confirm whether this is happening for any products that are in stock as well, or are the images only faded for sold out products?

Sophia | Social Care @ Shopify 
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