Product Variant disappeared (Not Showing) on Product Page

herwan_wgr
New Member
5 0 0

Hi All ,

I just realize after our customer notify us regarding product sold out, fortunately after checked the product not sold out but unfortunately the drop down or variance to chose just missing from our products page.

Anyone experienced this problem before?

 

I really NEED HELP.

Replies 3 (3)

Jayvin
Shopify Partner
284 42 89

Hi,

It seems like your products variants got overridden, contact shopify support and check with them to retrieve your products variants.

banned
herwan_wgr
New Member
5 0 0

Thanks. All resolve by change the theme with replicate the previous one.

QVWCSHOP
Visitor
3 0 0

I've experienced the same issue. It's SO frustrating and is certainly losing us sales.

We have VEND POS integrated with SHOPIFY and thought maybe there may be an issue with the integration but it seems to be on the shopify end. 

Did you get any help with figuring out why this happens?