Hello, I started a shopify demo yesterday and imported 500 products and images without any mishaps. Then last night all the product images vanished. The products are all still there but sans images. I don't think that this is a themes issue as I haven't got that far yet. I had downloaded a product bundle app to have a look at and then deleted it as it wasn't suitable. Apart from that I've just been wandering around the menus.
I realise that I can delete and re-import all my products and that might well fix it, but I would like to know what triggered Shopify to lose all my product images. I wonder what else might routinely disappear...it would be distressing to have orders vanish in the same way.
It is also proving a useful test of Shopify's support offering, as there has been a deafening silence from them so far.
Has anyone any ideas what might have caused this/is it common?.