Products from Spocket not showing up in the website

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New Member
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Hi there, i am fairly new to this. i had a theme from a third party and i had wanted to revamp it and added new products...now the products i added from Spocket are not showing up on the website. Also i would like to change the theme of the site. Any advise on how to go about doing this? Maybe i have messed up the codes somewhere along when i am revamping my site...... I need some advice. Thank you.

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Shopify Partner
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Hi @JJ-cloud9, this is Larry from Spocket here!

 

If you’re looking to change the theme of your store, you can do that directly in Shopify! Changing the theme should not have a conflict with Spocket, however, since you can’t find your Spocket items in the store, you should reach out to our support team. You can reach them through support@spocket.co or through the live chat feature on our platform. We offer 24/7 support, so you’ll be able to reach someone shortly whenever you start your ticket. 

Hope this helps!

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