Quickbooks Intergration

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Excursionist
26 1 3

I've been using the Quickbooks app with Shopify for a couple of years now and the only problem I have ever had is QB can't handle Refunds.  Only problem till now that is.  Shopify/QB updates over night unless manually exported, so I leave it to it.  Today a customer asked for a Invoice from a sale made this morning so I went into the QB app and ran an export.  To my surprise a long list of errors cam up.

Screenshot 2020-10-30 at 15.17.37.png

So I clicked the top error and got this,

Screenshot 2020-10-30 at 15.17.58.png

I then clicked the top line and this took me to the actual order where as before this would take me to the reason for the error.

I looked in setting for taxes and they checked out OK.  So I'm now at a loss what to do.

Help on the refunds and the latest errors please people.

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Excursionist
16 0 3

Hi Simon,

Are you using QuickBooks Online or Desktop version?

Scott

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