REAPPLY for instagram shopping

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New Member
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Hi Nick, 

Did you ever find a solution to this ? 

I'm having exactly the same issue.

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Community Moderator
Community Moderator
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Hi @thewitch-nextdo and others. 

I was doing some digging on this and found a solution for the domain issue you were experiencing. 

There is a link here from Facebook which has you fill out the information where you select "I was already approved, but now I want to change my domain" and enter your new domain when asked what you need help with in the form. 

Hope this helps! 

Nick | Community Moderator @ Shopify
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New Member
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Wow! Thank you so so much Nick, you're  a freaking legend! 

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New Member
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Hey there! How did this work out for you? I've just submitted the form - did you hear back? I was in help chat with FB today and they didn't know about this domain change request lol. The idea that we should have to insert the old URL is laughable. Fingers crossed!

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New Member
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I have tried using this domain change form. I received confirmation email saying I was approved with the new domain but my IG shop shows absolutely nothing different. Still cant tag products

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New Member
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@briangoodman wrote:

I have tried using this domain change form. I received confirmation email saying I was approved with the new domain but my IG shop shows absolutely nothing different. Still cant tag products


Hi @briangoodman 

Exact same thing happened to me. I then filled out the form to contact FB support and have told them the issue and they've been looking into it for the last 7 days. Hoping they can resolve it but had no progress so far except they've at least been replying when I ask for updates. 

 

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