Re: Can't login on password page

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New Member
2 0 0

Hello,

Checkout does not work as well : list of pickup points does not show up.

Sounds like a joke...

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Shopify Staff
Shopify Staff
294 33 45

Hi, @juliendebray !

Here are some things that could be preventing customers from seeing the location pickup option in your checkout:

  • The customer must pay for their order with a credit card or debit card. If the customer pays using Apple Pay, Google Pay, Amazon Pay, or PayPal, then the pickup option is not available. These are not supported at the moment.
  • All products in the cart must be available at a pickup location. Further information here.
  • All products in the cart must be eligible for local pickup. Further information here.
  • All products in the cart must be physical products.

Double check the above to ensure everything is properly set up. If you're still unsure after looking into these things, feel free to let me know here.

Warm regards!

Oliver | Social Care @ Shopify 
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