Ash here from the Shopify team.
I understand you're using the Debut theme, and are trying to figure out how to have the discount code/gift card field appear at checkout. I'm happy to help out! Upon reading your question, my first thought is wondering if you have any active discount codes or gift cards currently. If not, then the discount code/gift card field won't appear at checkout. To check this, we'll need to visit two areas of your admin:
If there are no active discount codes or gift cards in your shop, then it is expected behaviour for the field to not appear at checkout. We have some great documentation in our Help Center as well which you can check out regarding creating discount codes!
If you do have a discount code or gift card active, and the field is still not present in the checkout, please send me a screenshot to show your current checkout screen by replying to this post, and also provide a link to your site so I can test it out on my end.
This is an accepted solution.
Ash here again. Thank you for getting back to me with the screenshot. I can see there is indeed an active discount code on your site. Thank you also for the link to the live site you're working on! I went to the site and added a product to the cart to do a test on my end. Upon entering the checkout, I noticed that the discount field is present, just under the cart contents as expected. Here's a screenshot from my test:
Are you still not seeing this field when you reach the checkout while testing on your end? If not, please send me a screenshot of how the checkout looks on your end for comparison.
That is wonderful to hear! I'm glad to see your checkout behaving as expected. Please don't hesitate to reach back out if you have any further questions or concerns. We're always glad to help!
Ash here from the Shopify team. Welcome to the thread!
Thank you for posting a link to your shop so I could check it out on my end. I went ahead and visited your site, added a product to cart, and proceeded to checkout:
As you can see from my screenshot above, the discount/gift card field is present in the checkout. I notice the screenshot you sent is of the cart page, and that explains why you're unable to see the discount/gift card field. That field will only be visible once a customer proceeds to the checkout.
Let me know if you still have trouble seeing this field in the checkout, and if so, please send an additional screenshot to show this.