Re: Update EIN in Shopify Payments

Jackson_Cunnin2
Excursionist
95 0 5

I need to update my EIN. It's been 2 months with no response, ticket ID: 20870303

Ash
Shopify Staff
Shopify Staff
693 69 91

Hey, @Jackson_Cunnin2!

Ash here from the Shopify team. Thank you for reaching out in the Shopify Community forums. 

I understand you've been trying to update the EIN associated with your Shopify Payments account. These cases need to be addressed by our tax team directly, and I see you currently have an open ticket with their team. Thank you for including the ticket number in this post. I've taken a look into the ticket you mentioned, and I see that our team sent out a reply yesterday. Please continue to follow up in that ticket, as that will be the best way to reach a resolution in updating your account information. 

Ash | Social Care @ Shopify 
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