Reactivate expired online gift cards

New Member
1 0 0

Is it possible to reactivate an online gift card once it's expired? If so, how?

Shopify Staff
Shopify Staff
912 99 205

This is an accepted solution.

Hey, @begalsandbandts 

Regarding reactivating a gift card, if you take a look at this doc in our help center - it'll provide you with some additional information. You can disable the gift card that's expired and go ahead and issue a new gift card to your customer from the Product > Gift Card section of your admin. That way your customer will be able to utilize the remaining amount in their previously expired gift card.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog