Recurring Payment

Solved
ahkechi
New Member
2 0 0

I just paid the $30 subscription on April 8th, I can't access my store on my laptop, but I can on my phone. My domain is not what I put it as before, Help.

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Aria
Shopify Staff
Shopify Staff
826 34 286

This is an accepted solution.

Hey, @ahkechi!

Aria here, I'm on the Social Care team at Shopify.

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit here and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Aria | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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ahkechi
New Member
2 0 0

Ok what do you need me to do

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Aria
Shopify Staff
Shopify Staff
826 34 286

Please click here to contact our support team. 

Aria | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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