Refund for Subscription

New Member
1 0 0

I checked my bank account today and I noticed Shopify charged me a subscription fee. I was only trying to test out Shopify. I have now closed my store and now I want to know how do I get a refund? The charge was today and I cancelled today. 

Shopify Staff
Shopify Staff
1040 87 117

Hi @JesusisLord2021,

Ted here from Shopify, thanks for letting us know.

I'm sorry to hear that you've cancelled your store. How was your experience with the platform? I've just emailed you there privately so I can authenticate the account and take a closer look. Please reply back to me when you get a chance. 

If there is anything else I can help you with, please let me know, I'm happy to help!

Many thanks,

Ted | Social Care @ Shopify
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