Refund money.

New Member
1 0 0

Hey Shopify,


I have purchased product from and i have checked this website develop in shopify ecommerce.

Few day ago i have received my order 1515310743842 and i have checked this is not what i ordered. This is totally different product. 
Also i have email their provided id but no response.? This is fraud.
Refund my money this is not right product i have ordered. Need help.??
Shopify Staff
Shopify Staff
957 96 191

Hey there, @sandeepsingh 


Bo here from Shopify Support! 


It sounds like you are referring to a product or store. However, as Shopify is the platform many shops use to build their website, we don’t actually manage inventory or ship orders from here ourselves. We do, instead, offer a detailed FAQ to help you with the next steps here.


All the Best,


Bo | Social Care @ Shopify
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