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Hi there @Aryanx17!
Ryder here, from the Social Care Team at Shopify. Thanks for posting! I'm sorry to hear you haven't had much success with your business so far, but I'd be happy to assist you with closing your account so you aren't billed in the future.
To close your store, you'll need to log into your Admin and go to your Settings > Account, and select Sell or close store"at the bottom right hand of the page, under Store status. You can then click Close store, and then enter your password to finalize your store cancellation.
While we don't typically offer refunds, someone from our Support Team will be in touch with you in the email you sent us, if they haven't already responded. After reviewing your closed account, they'll be able to determine if there's something we can do to support you.
If you decide to re-open your store in the future, don't hesitate to make use of our 24/7 Technical and Merchant Support! We also have an abundance of resources to help you start develop your business, such as our Shopify Academy Courses, or our Shopify Guides.
Please let me know if you have any questions, and I'd be happy to offer some guidance.
This is an accepted solution.
It would be best to contact Shopify Support over phone, email, or chat since account details will need to be shared.
Since this topic is a bit older I am going to mark my reply as the solution for others awareness.
TyW | Community Manager @ Shopify
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