Refund

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New Member
1 0 0

Hello guys I would love a refund since I'm a student and money is pretty tight, I forgot to cancel the renewal and now I have no money in my bank account, I just closed the store and the url was: https://bella-bra.myshopify.com/, I appreciate any help.

PS: The charge was made just a few hours ago and I closed the store just a couple of minutes ago

 

Image 8-9-20 at 10.05 PM.jpg

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Contact Shopify support at https://www.shopify.com/support for billing issues.

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Shopify Staff
Shopify Staff
880 75 100

Hi @nbaskywalker,

Ted here from Shopify, thanks for reaching out to us!

I'm sorry to hear that you've closed your store. How was your experience with Shopify? I'm happy to provide any feedback you have to the team! While I can't guarantee a refund, I will email you privately to authenticate the account and help you further. Keep an eye out for my email and if there's anything else I can help you with, I'm happy to help! 

For anyone else reading this who would like a refund, please contact our support as @Josh_Uebergang mentioned above for immediate assistance. 

Many thanks, 

Ted | Social Care @ Shopify
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