I recently set up my new store, but shortly after closed it due to not having a business paypal account. I Refunded all 3 of my orders, and then closed the store. I now have a couple paypal emails telling me to accept [said money from people's orders]. I do not want to accept it because i refunded the orders, but im afraid that if i dont, then it will take out money for the refund from my account without me getting payed, so in terms im loosing money. Can you please help me?
Hyde here from Shopify.
In order to better understand what is going on, I would need to understand how you refunded those orders. Did you follow our guide? Also, have you reached out to Paypal at all about the issue? What's more, have you completely closed your store as per this guide?
I look forward to hearing from you.
All the best, Hyde.