Remove Old Facebook Pixel ID

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New Member
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I converted my shop to a new niche, so I needed a new Facebook Pixel. But now that I created a new one, non of them work. I believe the problem lies in the code. How can I remove the code of my old Facebook Pixel. Please I need help.

 

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Shopify Expert
873 72 205

You can usually go to Online Store > Preferences and find it there.

If it was hard-coded into the theme, it should be in your theme.liquid file. In that case open that up and search "fb" to locate the script and remove. (Or comment it out first if you're not sure)

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New Member
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Thank you for your response. But I already checked the "theme.liquid" file and I didnt find any fb scripts. It is very frustrating, because of the old fb-pixel I cant avertise, my new fb- pixel doesnt collect no data.

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New Member
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Any update on this? I'm having the same issue

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What is your store? When you view the source code, where is it inserted? It's probably in another file other than theme.liquid.

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New Member
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Hi Josh, mi store is happy-heimat.myshopify.com. I haven’t found any of the pixels in any other file. If you could help me I would really appreciate it.

Thanks
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New Member
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Hi Josh,

 

I'm having the same problem (proflacasse-boutique.com or https://prof-lacasse-shop.myshopify.com). I have inserted by mistake an additional Facebook pixel and can't delete it. I've searched it in every code page. How can I remove the extra one (27089xxxxxxxxxx).

Thanks!

Serge

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what other files could it possibly be in?  I'm having issues with shopify staying connected to facebook most likely because shopify won't let go of the old fb pixel.  I've uninstalled the fb pixel, there's no code anywhere I can find that has any reference to it yet fb pixel helper detects it on my website, stonetreasuresbythelake.com.

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New Member
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Stonetreasuresb,

Please help - I have 3 pixel - I can not delete the 2 old one.

Thanks

Alon

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New Member
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how did you fix it?

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