Removing tags from view all tags list

Shopify Staff
Shopify Staff
755 41 116

@ilifecare 

 

I've shipped you an email! 

 

Chat soon!

Peter | Social Care @ Shopify
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New Member
1 0 0

Hey Peter, seems I've got tags remaining on my site despite not having any products under them

Would appreciate some assistance! Thank you.

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Tourist
6 1 1

Thanks Peter. I did not receive email, however tags are removed.

 

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New Member
1 0 0

I have the same problem here.  I removed tags from products, but they are still showing on the filters.  Please let me know if you can clear my site cache as well.

 

Thanks!

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Shopify Staff
Shopify Staff
755 41 116

@ilifecare 

 

Strange! The email was sent to the same email you use on your forums account. It may have ended up in your junk/spam, or there is a chance it didn't successfully arrive into your mailbox. Nevertheless, I'm happy to hear that it's been resolved! 

 

@jobommelin @mtroman1411 

 

I've sent both of you an email. If you don't receive it, let me know!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

I am also having the same issues, Could I get a flush as well? Thanks! 

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Shopify Staff
Shopify Staff
755 41 116

@herbalmoon 

 

Absolutely! I've sent you an email!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hello Peter

 

I am having the same issue, I have removed all tags from my products but they are still offering the option to sort using those removed tags!

 

Cheers

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Shopify Staff
Shopify Staff
755 41 116

@ApexPallet 

 

I've shipped you an email!

 

Chat soon!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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Highlighted
New Member
1 0 0

@Peter I'm having the same issue unfortunately, would you be able to help me get that fixed? 
Thank you! 

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