Removing tags from view all tags list

New Member
7 0 0

I am facing the same issue. Website is not live yet but i am facing the same issues with the tags appearing on the filer section

0 Likes
New Member
2 0 0

Hi Peter,

we have the same problem!

Could you help us?

 


@Peter wrote:

Hey, @Rombus97!

 

I've shipped you an email. 

 

Chat soon!


 

0 Likes
Excursionist
13 0 2

Same here - @Peter can you please help?

0 Likes
Highlighted
Shopify Staff
Shopify Staff
822 45 134

@steveisaacs @Lauritz13 @Alnia 

 

I've shipped each of you an email. 

 

Chat soon!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
New Member
2 0 0
Hello,

I have the same problem and I sent you an email, but I haven't received
anything.

Thank you
0 Likes
Tourist
4 0 1

Hi Peter,

 

Took all the steps. Didn't help. So would be great if you could help me too. 

Thanks in advance. 

0 Likes
Shopify Staff
Shopify Staff
822 45 134

@LA213 

 

I've shipped you an email!

 

@marcdiez 

 

I've resent the email for you!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
New Member
1 0 2

Hi @Peter 

I'm having problems with this too - can someone please assist!

Thanks

2 Likes
Tourist
4 0 1

Can someone please advise how this problem with TAGS not being removed has been solved. I have now had 2 live chats with Shopify and still no solution other than them having to clear the cache at their end..which is not really a solution. HELP! please

0 Likes
Shopify Staff
Shopify Staff
822 45 134

@hurricane-jacks 

 

In most cases, the issue should be resolved by flushing the front end cache, which is something our support can do with the tools we have available. That said, some times, it doesn't work. Should that happen, we can escalate the issue up to our Technical support for further review. 

 

I've gone ahead and sent an email tied to your forums account. If you can reply there, then I can help get this reviewed. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes