Removing tags from view all tags list

New Member
1 0 0

Hi Peter,

 

I'm having the same problem, could you give me a hand too please,

 

Thanks

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Shopify Staff
Shopify Staff
807 45 125

Hey, @Rombus97!

 

I've shipped you an email. 

 

Chat soon!

Peter | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hey, Peter

I have the same problem, can you maybe help me out?

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Shopify Staff
Shopify Staff
807 45 125

@ricardoramautar 

 

I've sent you an email!

 

Chat soon!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hello Peter- I am having the same issue. Has there been a new fix on the website or does it manually have to been updated? I'm sure i will have this issue again in the future. Thanks! 

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Shopify Staff
Shopify Staff
807 45 125

@Celeste522 

 

Tags should automatically update once the tag is removed; however; there are times when the system doesn't entirely remove the tag from your website, which will require an employee to flush the front end cache. I've shipped you an email to get this looked into! 

Peter | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Same issue here.  I removed tags from products, but they are still showing on the filters.  Please let me know if you can clear my site cache as well.

 

Thanks!

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Shopify Staff
Shopify Staff
807 45 125

@KneesAndSocks 

 

I've sent you an email! You'll need to follow up there with the request information, so I can get this reviewed. 

 

Chat soon!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Me too Peter. Can you help me out? Thanks.

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Shopify Staff
Shopify Staff
807 45 125

@nhulston 

 

I've shipped you an email! 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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