Removing tags from view all tags list

Shopify Staff
Shopify Staff
807 45 125

@trevorSW 

 

I did resend my email, however; in the event that you don't receive it (may need to check your spam/junk), then you'll want to reach out to our Support via Facebook, or via Twitter, as they'll be able to get this looked into. 

 

@leonie 

 

I've shipped you an email! 

 

@MarkQ 

 

Happy to hear that the issue resolve itself! 

Peter | Social Care @ Shopify
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New Member
1 0 0

Hi Peter

 

I'm having the same issue. Do you mind sending me the same email to resolve?

 

Thanks!

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Shopify Staff
Shopify Staff
807 45 125

@blriber 

 

I've shipped you an email! 

Peter | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hi Peter, 

 

I seem to be having the same problem. I have completely removed several tags, but they are still showing up in "filter by." Would you be able to help out?

 

Thanks!

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Shopify Staff
Shopify Staff
807 45 125

@bfisch 

 

I've shipped you an email. If you can reply back there then I can review your store to see where the issue is. 

Peter | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hi Peter, can you email me those directions as well?

 

Thanks!

 

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Shopify Staff
Shopify Staff
807 45 125

@davidkaday 

 

I've shipped you an email!

 

Chat soon!

Peter | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

I am having the same issue can you flush the front end cache on my site as well please?

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Shopify Staff
Shopify Staff
807 45 125

@Coroco 

 

I've shipped you an email!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
6 1 1

Hi Peter,

I am facing same issue. Can you please flush out Frontend. Removed tags for all products, however it still shows.

thanks

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