Renew domain on paused store

princexxx27
New Member
1 0 0

How i can renew my domain while my store is paused 

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Olivia
Shopify Staff
Shopify Staff
509 47 105

Hi, @princexxx27!

Welcome to Shopify Community. My name is Olivia and I work here.

Thank you so much for sharing your question with our network. I can definitely walk you through renewing your domain to make sure you don't lose it while you are away from your store.

If your domain is set to Auto-Renew

By default, domains that were purchased via Shopify are set to auto-renew at the expiry date. If this is the case for your domain, then we will automatically charge the card on file for your Paused store.

If you disabled Auto-Renew

On the other hand, if you previously disabled auto-renew then you will need to reactivate your store to enable renewal by choosing a plan. Once you have done that, you can switch back to the Full Pause option.


I trust this answers your question, but please let me know if anything else comes up.

Warm regards,

Olivia | Social Care @ Shopify 
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