Hi, @JessicaD. Don’t worry! I’m here to help.
If auto renew was not enabled for your Shopify domain, it will need to be manually renewed from our end within 40 days of expiring, as explained in the Help Doc for Renewal of your Shopify domain.
Therefore, I’m happy to look into it for you! What is your domain name? Has it been less than 40 days since it has expired?
Helen | Social Care @ Shopify
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