Renew expired domain

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New Member
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Hello,

I need help renewing my domain, I forgot to set auto renew and as far as I’ve found I cannot renew an expired domain on my own.

Please help me ! Thank you.

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Shopify Staff
Shopify Staff
692 73 109

Hi, @JessicaD. Don’t worry! I’m here to help.

 

If auto renew was not enabled for your Shopify domain, it will need to be manually renewed from our end within 40 days of expiring, as explained in the Help Doc for Renewal of your Shopify domain.

 

Therefore, I’m happy to look into it for you! What is your domain name? Has it been less than 40 days since it has expired?

Helen | Social Care @ Shopify
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New Member
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I have the same problem right now.

Could you please clarify if we should buy the domain again and reconnect it manually on the shop? 

What path should we follow? Is there some risk of losing information in the shop?

Best wishes,

Fernanda

 

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