Replying to reader comments to blog posts

Inga_Truscott
New Member
1 0 2

I can't find a way within our blog to reply to reader comments. Sorry if this has been covered but comments from 2014 say it can't be done. Surely this is not still the case. We recieve questions that would greatly benefit a lot of people so replying via email individualy to each comment is time consuming and far from ideal. But not replying is also far from ideal as we are not interacting and creating trust with our community and driving sales. 

There must be a way to reply and have these answers appear from US and appear under the relevant questions. 

Can anyone help? 

Matt19
Shopify Staff
Shopify Staff
115 0 13

Hey Inga,

Great question! :)

To reply to blog comments, you just need to go to the customer facing side of your store and leave a comment. So for example, if you go to this page you can reply to the comment there by going below it to enter your information and reply/comment.

If you are looking for a more robust comment system, I would recommend taking a look at some of these apps.

Matt

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EldarGaliev
Shopify Partner
142 0 11

Hi Inga,

You can leave a new comment but cannot reply. This is solved in 3d party apps, like ours: http://www.socialshopwave.com/app/comments

Moreover, it is enough to log in once in Shopify account and you won't need to enter your email address, name fields. Check in on this live demo site: https://ssw-demo.myshopify.com/blogs/news/9159107-first-post

Growave is the all-in-one marketing platform that helps Shopify brands reach their audience, engage users and increase conversions with ease.
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Robin0088
New Member
1 0 0

our e commerce websites www.homethingsandmore.com

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camiveram
New Member
1 0 0

Pretty good for a newbie like me. I’ll try to follow on your instructions and will update here on the 
response from my Website.

http://terrariumtv.pages10.com

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peteonline
New Member
7 0 0

Hi, you can reply directly from front page or use external app. I read all the possible options here https://www.fixpie.com/question/how-can-i-reply-a-comment-in-shopify-ecommerce-website/

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irvineangk
New Member
1 0 0

Hi,I did reply  once so I know it could be done then, Yes you can reply directly from front page or use external app.

For more instruction visit here: https://bit.ly/2OUHlbu

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LukeWright
New Member
1 0 0

I have to work on these innovative books apps launching programs recently join the facebook page and I’ve ever commented on my local TV facebook page also linked with media personalities and host shows in different channels. According to get online dissertation help officials and UK writers working on these of all current Canvas-compatible Apps from the software development. 

 

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downtownOTT
Tourist
17 0 1

I've spoken to a number of merchants frustrated by this problem. I've created an app that addresses it as best as possible. 

The app:

- sends an email notification for each comment

- lets you approve or delete the comment from the email

- you can reply to the email to post a new comment

- you see the commenter's email address.

 

I was hoping to make it free but it was a fair bit of work in the end so there is small monthly charge.

You can check it out here: https://apps.shopify.com/blog-comment-manager

Hope it helps!

Jon

 

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coffeeshopping
New Member
1 0 0

count me in as a store owner who wants to reply to blog comments and feels this should be baked into the system.  Please send and update.

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