Return goods that do not work seller not replying. Please help!

New Member
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Hello every one, 

I'm new to this forum.

I purchased an item that was delivered later than expected  and when it did arrive it didn't work at all. The item was a heated sleeve less jacket. 

I have tried to contact the sell many time for a refund and a return delivery address but i'm not getting anywhere. I'm starting to think I have been duped.  

What else can I do? other than cut my losses.

Warm regards