SEO JSON-LD Boost by Verge

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Tourist
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recently installed SEO JSON-LD Boost by Verge via shopify. It caused structural data errors as reported by GSC. I have twice contacted Verge regarding this issue but received no reply. Having uninstalled the app, I have now had to pay a developer to fix these issues. What do you say to that !!!

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Shopify Partner
239 59 67

Hey @bobfrd,

 

I'm so sorry to hear about your problem with the Verge app. Thank you for sharing your story.

 

Please do report this to Shopify's team! Shopify has strict standards for the level of support app developers are expected to provide to merchants.

 

Shopify should also be alerted to the errors this app is causing, in order to prevent further damage to other merchants.

 

Also, please leave a thorough review on the Shopify App Store, detailing your grievances so that others may be fairly warned and so that the developer is given an opportunity to address this publicly.

 

Here's how to contact Shopify: https://help.shopify.com/en/questions#/contact

 

Here's where to leave the app review: https://apps.shopify.com/seo-json-ld-boost-by-verge

 

Best regards,

Brian

Brian | Shopify Partner | Ecommerce Consultant
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Tourist
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Hi Brian
Thanks for your reply.
I have already done these things you recommended- I will do them again :)
I am annoyed because I have contacted Shopify and Verge on this and not received a satisfactory reply from Shopify
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Tourist
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Thanks Brian - I have emailed you - have left a review and contacted Shopify - I really angry as I have had pay to correct the errors !!

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Shopify Partner
239 59 67

@bobfrd Sounds like you've covered all the bases. I understand your frustration, and many others are experiencing the same thing. I've helped about a dozen others with this same issue in the past two days: https://community.shopify.com/c/Shopify-Discussion/Syntax-error-sitelinks-searchbox/td-p/556131

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

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