SHOPIFY DNS SETTINGS

pinkpuff
New Member
2 0 1

its so frustrating took every tutorial to have my email forwarding set up from ZOHO

but the thing is I cant even go to my shopify's domain DNS settings

there is no hyperlink to do that!!!! ANNOYING!!!

all i can see is black text with my custom domain name!

 

 

 

WHEN I GO TO ONLINE STORE> DOMAINS > no option to go to my dns settings 

here is the proof

dns cant be found picture

 

it is the same in 

Primary domain, Shopify-managed domains , and even third party domain option.
godfreygee
New Member
1 0 0

Did you get anywhere with this? - I also have the same issue...

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pinkpuff
New Member
2 0 1

yeah. configure your settings on your 3rd service party like name namecheap, godaddy, etc. shopify doesnt allow that if you didnt purchase domain name on their site so just configure your DNS settings on a different site.

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TrishL
New Member
2 0 0

Hi. I'm actually getting the same issue, but I did purchase the domain through Shopify. I can't seem to click on my primary domain link to edit DNS settings. I'll keep on searching in the forum, but please let me know if you have found anything else regarding this. Thanks.

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felthome
New Member
2 0 0

I'm having the same issue...did you solve this? very frustrating -- have been searching for two hours!

 

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TrishL
New Member
2 0 0

Yes. A Shopify guru was able to help me resolve this issue but it did take 5 different ones as I kept getting disconnected.

here’s a link to contact them: https://help.shopify.com/en/questions#/contact

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felthome
New Member
2 0 0
Thx so much! Will try to contact them
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Taylor16
New Member
1 0 0

Did you ever figure this out?? Any help is appreciated, thank you!!

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