Hello can someone please help contact Shopify. I desperately need my trial extended and would like to speak to someone directly in regards. It is very important. Your compassion is greatly appreciated. All help appreciated.
or available through contact via forum's default shopify contact address.
Hello, @begoodtolife! Thanks for your question.
You can contact a Support Advisor to discuss extending your trial through the contact page here. Phone support is a volume based callback system, so if there is a callback spot available, you’ll see it on that page. Otherwise there is 24/7 support available to you via live chat and email.
If choosing live chat, the flow to connect to it can be somewhat confusing, so let me walk you through the steps:
How many days are left on your trial? I’m also here and happy to help look into your trial extension eligibility, therefore I’ve sent you an email to proceed with that. Feel free to reply back!
Helen | Social Care @ Shopify
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