New Shopify Seller here.
I sell personalized products that require customers to send us photos.
I have a customer that opted in for SMS notifications only. I need to a way to contact her (and future customers) about an issue with her photo.
How would I trigger this notification in Shopify?
I asked SMSBump but they were not sure. Said they'd have to get back to me.
Thanks in advance for your help!
what is sms provider you are using?
when you update an order, you absolutely can trigger a webhook:
when that webhook happens, you can send SMS to the phone number you collected from OptIn.
Hope it helps