Wondering if there is a way that I can have a clickable widget so people can text me (for customer service reasons)
Right now im using a paid app but im also a new store and $25/mo is a bit much. I can easily just add a clickable link in my header, but I LOVE the widget that the app provides.
Im no developer. Wondering if there is a free app or either something simple I can possibly do myself. Any suggestions?
you can see my current setup at www.ShopVividTrends.com
I'm Daryoush - on the extraordinary Guru team! :)
We have a few apps for SMS text messaging, there is one that offers a pay as you go plan, which is likely cheaper than the monthly plan. I haven't come across any free solutions except for possibly these apps, they seem to be mainly for SMS notifications and marketing purposes.
I hope this helps and have a lovely day!
LeadsHub.com offers SMS widgets for Shopify stores. Their basic package costs $45/month and allows up to 5 agents to handle incoming messages from a textable number. They also have 14 days trial.
Here's an example store using it: www.homeownerdesigns.com (the widget has an 8 second pop-up delay)
Here's their SMS widget instruction video for Shopify: https://youtu.be/qLus3nHCnJs
Use WhatsApp Chatbot for Customer service,
General queries can be answered by the bot, if the bot doesn't know the answer, he will give a default message which can include the link of the human WhatsApp number.