SSL Pending

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New Member
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It has been more than 48 hours since my SSL has been pending. I have checked everything regarding the DNS numbers and it is all correct. 

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Shopify Staff
Shopify Staff
718 44 120

Hi, @shanaazad 

Happy to look into this for you. 

Can you please provide your domain? 

Thanks!

Elle | Social Care @ Shopify 
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New Member
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My domain is inheavenusa.com

Thank you
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Shopify Staff
Shopify Staff
718 44 120

Thanks so much!

I provisioned the certificate for you.

If it is still not working in a couple of hours please let me know and I'll reach out to you directly to troubleshoot further. 


Elle | Social Care @ Shopify 
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New Member
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It says that the connection is private. What do you mean that you provisioned the certificate?
Thanks.
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Shopify Staff
Shopify Staff
718 44 120

Hi, @shanaazad 

It's an action we can take to help the SSL be successfully applied to your domain. 

I just checked your site and the SSL is fully activated now!

Hope this helps! 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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